Telecommunications

Altech performs site surveys, design and testing,integration, installation, and operations and maintenance for small, medium, and large telecommunications systems used by federal defense and civilian customers. We respond to user trouble tickets and requests for moves, adds, and changes (MACs). These tasks range from connectivity changes within the user base to alterations of core system capacity and delivered features. We manage Base Telecommunications Systems (BTS) for the Air Force, Network Enterprise Centers (NEC) for the Army, and a nationwide Voice over Internet Protocol (VoIP) network for the Department of Labor. Major telecommunications brands and systems T&T supports include Avaya, Nortel, Digital Toshiba, Lucent Merlin, AT&T Spirit, Eagle Telephonics, and Executone. Our telecommunications support functions include:

• Voice over Internet Protocol (VoIP) solutions
• Switching systems installation and management
• Inside/outside cable plant design and maintenance
• Voice, video, and data system improvement, modification, and implementation
• Customer premise equipment (CPE) maintenance
• Outside carrier and network interface management
• CAT 5, CAT 5E, CAT 6, and fiber optic cabling services

Altech provides across the spectrum communication services and we have received “exceptional or very good” past performance ratings on all of our BTS contracts. The following is a brief description of our telecommunication capabilities.

Switching Systems
Key Systems
Customer Service
Inside Cable Plant
Outside Cable Plant
Special Projects/Delivery Orders

 Switching Systems

Altech has extensive experience managing all sizes of central office switching systems including Nortel MSL-100 SUPERNODE and Lucent Definity switches. The central office includes equipment for a carrier/multiplex, Local Area Networks, all associated ancillary systems, key systems, and Customer Premise Equipment (CPE).  Systems interface with outside common carriers, FTS 1000 networks, DSN, and other point-to-point circuits. Additional capabilities we can manage include Remote Switching Terminals (RST)1 for survival and RST2 for hospital, call accounting systems, and voice mail.

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Key Systems

Examples of key systems we currently manage are GENBAND, Meridian, Vodavi, Merlin Magic, Executone, Siemens HiPath, Norstar, Avaya, SANBAR, ITT Cortelco, and Alcatel.

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Customer Service

Our personnel are responsible for all system Moves, Adds, and Changes based on customer service requests and service calls for reported troubles and outages. Restoration time ranges from 2 hours for emergency to one day for a priority service outage.

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Inside Cable Plant

Our Inside Cable Plant installation typically consists of voice grade CAT 5, CAT 5e, CAT 6, and fiber optic cable with associated cross connects, frames, patch panels, voice/data outlets, and fiber optic distribution/splicing panels.

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Outside Cable Plant

Altech is experienced with buried, underground and aerial systems for both copper and fiber optic cables. The cable sizes range from 6 pair to 3,600 in copper, and from 6 strands to 168 strands in single, multi-mode, and composite fiber optic cables. We perform preventative maintenance and schedule periodic testing on the cable plant to ensure continuous system and network integrity.

Altech will also assume responsibility for all cable fault restoration. Circuit rerouting and workarounds are employed to expedite restoration of critical users circuits in emergency situations. Ten percent of spare cable pairs and fiber strands are tested each month to ensure specifications are met and that the spares are continuously available for customer use.

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Special Projects/Delivery Orders  

In addition to maintenance, Altech will provide customer support for system improvements, modifications, and the implementation of systems at new facilities. This includes site surveys, design, installation engineering, site preparation, testing, cutover, and operation & maintenance.

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